When a tree falls or a major branch breaks unexpectedly, the first step is to explain what happened and where the problem is located.
A tree that has fallen across a driveway, yard, access area, or other part of a property may require removal to restore access.
Large broken branches can create an obstruction or affect areas around a home or business.
If a tree has suddenly changed position or appears unstable, stay clear of the area and call to discuss the situation.
Storms can leave trees and branches damaged across residential and commercial properties. Emergency service can be discussed first, while additional cleanup can be addressed separately when appropriate.
When contacting JPS Tree Service about an emergency, provide as much useful information as you safely can.
Tell us where the tree emergency is located.
Explain whether the tree has fallen, a branch has broken, or the tree has become unstable.
This helps communicate the basic situation before the scope is evaluated.
Tell us whether a building, driveway, parking area, or another part of the property is affected.
Explain how the affected area can be reached.
Photos can be useful, but only take them from a safe location.
Stay away from the affected area and assess the situation only from a safe location. Contact JPS Tree Service to explain what happened and check current emergency availability.
A fallen tree affecting driveway access is one of the situations this page is designed to address. Call and explain the location and circumstances.
Do not approach or attempt to cut the tree yourself. Stay clear and call to discuss the situation.
Tell us that a structure has been affected when you call. If there is immediate danger to people, contact emergency services first.
Stay away from the area and do not touch the tree or lines. Contact the utility provider and emergency services when appropriate.
Response timing depends on the circumstances, access, and current crew availability. The site should not promise an immediate arrival.
For an urgent tree problem, call first rather than waiting for an online form response.
